CUSTOMER SERVICE

If you have questions about your order or any of our products please feel free to contact us with the options below. Be sure to check out FAQ your answer may already be there.

We are available to assist you!

CALL or TEXT US

972-5618864

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Representatives are available:

MON-SUN: 11am - 8pm CST

Frequently asked questions

FAQ

How do I measure my head?


The most important measurement is the circumfrence espcially for Ready 2 Ship units. Please make sure your hair is FLAT no lumps and not over a hairstyle.




How long will my wig last?


The life of the unit depends on how it is cared for. With proper care 2+ yerars. If you have a lace closure or frontal eventually you may have to replace the lace due to balding. You can always send your wig in to replace lace which will extend the life of your unit. Recommend using sulfrate free products to wash and condition the hair.




I am new to wigs, what should I get?


Lace closures are great for beginners, Check out our Unicorn collection which are very beginner friendly. You can also try a U-Part unit if you don't want lace.




What is a glueless unit?


Glueless means your wig willl be able to fit securley without the use of adhesives. To make this happen measurements must be accurate to achieve glueless.




What's the difference between a U-part Unit and a Lace closure Unit


Lace closure: Partially covers hairline with no natural hair leave out. This is a full unit. U-part: Natrual hair is left out to blend into the unit.